4 Questions to Ask Potential IT Providers


If you are looking to use the services of an IT company in Jacksonville, it is important to choose with care. There are many different companies on the market today, so you will want to make sure that you choose the right business for your requirements. Considering that, let’s take a look at four questions you should ask when choosing an IT provider.

What cybersecurity measures will you put in place?

Data breaches are increasing all of the time, and so you need to make sure that your business is protected. After all, the last thing you want is for your business to end up having its network compromised, as this can result in monumental fines and a loss of trust as well. Re-building your reputation after something like this can be very difficult, so it is vital to make sure the IT provider you hire does everything in its power to make sure you do not get to this point to begin with.

Can I look at some of your references?

In addition to finding out about the security measures the company will put in place, it is a good idea to enquire about any references the company can provide you with. After all, you want to make sure that the business has a great reputation in the industry and that they have provided their services successfully for many clients before. You can also do a little bit of digging yourself on review sites for more information.

What is included in the fees you charge?

It is important to have a full handle on the fees the company is going to charge you. After all, there are different ways of charging for IT services, and so you need to be clear about how much you are going to need to pay for this service and what is going to be included in the cost. You want to be sure that there are not going to be any nasty surprises when the bill comes through.

How do we access urgent IT support and what is the process?

Finally, it is important to find out what the process is if you require emergency support or assistance for any reason. After all, there is no telling when something is going to go wrong with your IT systems. And, when something does go wrong, this is when downtime occurs. No business can afford to be offline today, and so it is imperative that the issue is dealt with as quickly as possible. This is why it makes sense to enquire about the process that is entailed when dealing with issues like this before you decide what company to go for. 

To conclude, if you are looking to use the services of an IT provider, it is critical that you choose with care. With many different companies on the market today, you will want to make sure that the IT provider you choose is right for you. Asking the questions above should enable you to do so.